Driver requirements
The primary renter and every approved additional driver must present a valid, unexpired driver license and complete identity verification before receiving the vehicle.
Clear terms. Confident travel.
Rental Policies
A straightforward overview of the standards that help protect our guests, our vehicles, and every reservation.
Know what to expect before you drive
These customer-friendly summaries help you prepare. Your reservation confirmation and signed rental agreement contain the final terms for your specific rental.
Age eligibility
The minimum age to rent is 25. Every renter must present a valid, unexpired driver license and complete identity and payment verification.
Payment and deposits
An accepted payment method is required. A $100 refundable security deposit is held on every rental and released after the vehicle is returned in the same condition.
Insurance and protection
Coverage requirements must be satisfied before pickup. Proof of qualifying insurance or an approved protection option may be required, depending on the reservation. If you don't have your own qualifying insurance, you can add Royals' Damage Waiver coverage for $33.95 per rental day instead.
Fuel & Charging
Return the vehicle at the fuel level stated in the agreement. Refueling charges may apply when a vehicle is returned below the required level. The Tesla Model 3 is the exception: charging costs are included in its rental rate, so there's no required charge level or separate charging bill at return.
Mileage
Every rental includes 200 miles per day. Additional miles are billed at $0.25 per mile.
Cancellations and changes
Cancellations made at least 48 hours before your scheduled pickup time receive a full refund of any deposit or prepayment. Cancellations made within 48 hours of pickup, or no-shows, forfeit the deposit/prepayment as a cancellation fee. For same-day bookings, online cancellation is instead available within 1 hour of booking for a full refund, since a same-day reservation can't be made 48 hours ahead of pickup. Date or vehicle changes are subject to availability and must be requested by phone, text, or email before your scheduled pickup time.
Late returns and extensions
Extensions require approval before the scheduled return time. Unapproved late returns may result in additional charges and other remedies allowed by the agreement.
Pickup and delivery
Location and delivery options depend on timing, distance, staffing, and vehicle availability. Any delivery charge will be confirmed in advance.
Vehicle condition
Guests should inspect the vehicle at pickup and report concerns before departure. The vehicle must be returned in the condition required by the agreement, allowing for ordinary use.
Approved drivers and use
Only drivers named and approved on the agreement may operate the vehicle. Illegal, reckless, racing, towing, off-road, or otherwise prohibited use is not permitted.
Gig-economy use
Delivery, rideshare, or other commercial-platform use is permitted only when disclosed in advance and approved in writing. Additional documentation, coverage, or vehicle-specific terms may apply.
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Important: This page is an informational summary and does not replace the rental agreement. If there is a difference, the signed rental agreement and reservation-specific disclosures control. Royals Rental Car should have its binding agreement and policies reviewed periodically by a qualified Florida attorney.