Clear terms. Confident travel.

Rental Policies

A straightforward overview of the standards that help protect our guests, our vehicles, and every reservation.

Know what to expect before you drive

These customer-friendly summaries help you prepare. Your reservation confirmation and signed rental agreement contain the final terms for your specific rental.

Driver requirements

The primary renter and every approved additional driver must present a valid, unexpired driver license and complete identity verification before receiving the vehicle.

Age eligibility

The minimum age to rent is 21. Renters aged 21 to 24 are welcome. Every renter must present a valid, unexpired driver license and complete identity and payment verification.

Payment and deposits

An accepted payment method is required. A $250 refundable security deposit is held on every rental and released after the vehicle is returned in the same condition.

Insurance and protection

Coverage requirements must be satisfied before pickup. Proof of qualifying insurance or an approved protection option may be required, depending on the reservation.

Fuel

Return the vehicle at the fuel level stated in the agreement. Refueling charges may apply when a vehicle is returned below the required level.

Mileage

Every rental includes 200 miles per day. Additional miles are billed at $0.25 per mile. An Unlimited Miles add-on is available for $25 per day.

Cancellations and changes

Contact us promptly if your plans change. Eligibility for changes, credits, refunds, or fees follows the terms shown during booking.

Late returns and extensions

Extensions require approval before the scheduled return time. Unapproved late returns may result in additional charges and other remedies allowed by the agreement.

Pickup and delivery

Location and delivery options depend on timing, distance, staffing, and vehicle availability. Any delivery charge will be confirmed in advance.

Vehicle condition

Guests should inspect the vehicle at pickup and report concerns before departure. The vehicle must be returned in the condition required by the agreement, allowing for ordinary use.

Approved drivers and use

Only drivers named and approved on the agreement may operate the vehicle. Illegal, reckless, racing, towing, off-road, or otherwise prohibited use is not permitted.

Gig-economy use

Delivery, rideshare, or other commercial-platform use is permitted only when disclosed in advance and approved in writing. Additional documentation, coverage, or vehicle-specific terms may apply.

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